This privacy policy explains how Incense Jay Barbers (“we”, “us”), located at 24 Rue Sainte-Catherine, 33000 Bordeaux, France, collects and uses personal data when you visit incensejay.coupons, contact us by email or phone, or request an appointment. We process data in line with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act as interpreted by the Commission Nationale de l’Informatique et des Libertés (CNIL).
Data controller
The data controller is Incense Jay Barbers, 24 Rue Sainte-Catherine, 33000 Bordeaux, France. You can reach us at [email protected] or by telephone on +33 5 56 55 01 84 for any privacy request.
What we collect
We may process your name, email address, telephone number, and the content of messages you send through our contact form or by email. If you book a visit, we may also note preferred appointment times and service notes needed to prepare your cut or beard work. Technical logs such as IP address and browser type may be processed by our hosting provider for security and availability.
Purposes and legal bases
We use your data to answer enquiries, schedule appointments, and manage the client relationship (legitimate interest and/or performance of a contract). Necessary cookies may be used to keep the site functional (legitimate interest). Optional analytics cookies are used only with your consent. We do not sell personal data.
Retention
Contact messages are kept only as long as needed to complete the conversation and for a reasonable follow-up period, then deleted or archived under limited access. Appointment notes are retained for operational needs and legal accounting duties where applicable, then removed. Cookie preferences stored in your browser remain until you clear them or change your choice.
Your rights
Under the GDPR you may request access, rectification, erasure, restriction, portability, and objection to processing based on legitimate interests. Where processing relies on consent, you may withdraw consent at any time without affecting prior lawful processing. You may lodge a complaint with the CNIL (www.cnil.fr) if you believe your rights have been infringed.
Security and transfers
We take reasonable technical and organisational measures to protect data against unauthorised access, loss, or alteration. If tools outside the European Economic Area are used, we rely on appropriate safeguards such as standard contractual clauses. Updates to this policy will be posted on this page with a revised date.
Last updated: August 2026.